Returns & Exchange

Return Policy

You must first email our customer service team regarding the items you wish to return (with photo of item) and we will need to determine whether items are still acceptable for return matching to the criteria below;

Item/s must be unopened, undamaged, unmarked and maintained in the original condition/ original packaging in which it is still at a re-sellable state. There is no exception to this
Item/s to be returned must have valid invoice record, items must be originally purchased from InkTonerCartridge
Item/s must be within 1 weeks of purchase from invoice date, we do not accept any items returned beyond this specified period.

All items returned back to InkTonerCartridge due to the reason of incorrect purchase or unwanted items will incur a 25% restocking fee. This fee will be deducted from the value of the total approved return. The remaining balance after fee deduction will be issued as a store credit.

Please take note: For faulty toner/ink cartridges, customers have to return unit to respective customer service centre.

Brother Customer Service Centre

10 Eunos Road 8 #14-01/02 Singapore Post Centre Singapore 408600

Hotline: 1800-276-8437 (1800-BROTHER)

Hotline: 6538 3998

HP Customer Service Centre

438A Alexandra Road, Alexandra Technopark Blk A (Lift Lobby 2), #02-08
Singapore 1199667 (Opposite River Valley High)

Toll Free Number: 1800 2725333

Hotline: 6272 5300

Canon Customer Service Centre

1 Fusionopolis Place #02-20 Galaxis (West Lobby) Singapore 138522

Hotline:  6799 8686